Privacy policy

Last Updated: October 17, 2026

Senvia respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or purchase from our online store.

Information We Collect

Depending on how you interact with our store, we may collect:

  • Contact information, including your name, email address, phone number, and shipping or billing address.

  • Order details, including purchased products, order history, and transaction information.

  • Payment information handled by our payment processors.

  • Technical information, such as IP address, browser type, device information, and website usage data.

  • Communications and information you provide when contacting customer support.

How We Use Your Information

We may use personal information to:

  • Process and fulfill orders.

  • Arrange shipping and provide order updates.

  • Process payments, refunds, returns, and exchanges.

  • Respond to customer inquiries.

  • Maintain and improve our website and services.

  • Detect fraud and protect our store and customers.

  • Send marketing communications where permitted by law and consistent with your preferences.

  • Meet legal, tax, accounting, and regulatory obligations.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the store, remember preferences, analyze website performance, and support advertising where enabled.

You can manage cookies through your browser settings and any cookie preference tools available on our website. Disabling certain cookies may affect website functionality.

How We Share Information

We may share relevant information with service providers when necessary to operate our business, including:

  • Shopify and website hosting providers.

  • Payment processors.

  • Shipping carriers and fulfillment partners.

  • Customer support and order-management services.

  • Analytics and advertising providers, where enabled.

  • Legal authorities or other parties when required by law or necessary to protect our rights.

We do not sell personal information for money. Any data sharing for advertising or other purposes will be handled in accordance with applicable privacy laws and your available choices.

Payment Security

Payments are processed through the payment methods and providers available at checkout. Payment information may be handled directly by those providers under their own privacy and security practices.

We take reasonable steps to protect customer information, but no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information. You may also have the right to receive a copy of your information, object to certain processing, withdraw consent, or opt out of certain data uses.

To make a privacy request, email awaisraj@yahoo.com. We may need to verify your identity before responding.

You can unsubscribe from promotional emails through the unsubscribe link provided in those messages.

Children's Privacy

Our store is not intended to knowingly collect personal information from children where doing so is prohibited by applicable law. If you believe a child has provided personal information improperly, please contact us.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

International Data Transfers

Your information may be processed in countries other than your country of residence by Shopify and our service providers. Where required, appropriate safeguards will be used for international transfers.

Changes to This Policy

We may update this policy when our business practices, technology, or legal obligations change. Updates will be posted on this page with a revised date where appropriate.

Contact Us

For privacy questions or requests:

Senvia
Email: awaisraj@yahoo.com